Wholesale Policy

1. Introduction This policy outlines the terms and conditions governing the partnership between CaseDog, and its Wholesale Partners. By applying to and being accepted into the CaseDog wholesale programme, you, as the Wholesale Partner, agree to abide by all terms set forth in this policy.

2. Product Ordering and Pricing

  • Wholesale Catalogue: CaseDog will provide Wholesale Partners with access to its current wholesale catalogue, including product descriptions, images, and pricing information.
  • Minimum Order Quantity (MOQ): Wholesale Partners must meet the specified MOQ for each product or product category to be eligible for wholesale pricing.
  • Wholesale Pricing: CaseDog will offer Wholesale Partners discounted pricing based on the volume of their orders and in accordance with the agreed-upon wholesale price list.
  • Price Changes: CaseDog reserves the right to change wholesale prices with a minimum of 30 days’ written notice to Wholesale Partners.

3. Order Processing and Fulfilment

  • Order Placement: Wholesale Partners must place orders through the designated wholesale ordering system or by contacting their assigned CaseDog account manager.
  • Order Confirmation: CaseDog will provide an order confirmation to Wholesale Partners upon receipt of their order, including estimated fulfilment and shipping dates.
  • Order Fulfilment: CaseDog will process, package, and ship orders to Wholesale Partners within the agreed-upon timeframe, subject to product availability and any unforeseen circumstances.

4. Shipping and Delivery

  • Shipping Arrangements: CaseDog will handle all aspects of shipping and delivery for wholesale orders, unless otherwise agreed upon in writing.
  • Shipping Costs: Shipping costs will be calculated based on the size, weight, and destination of the order, and will be communicated to Wholesale Partners prior to order confirmation.

5. Payment Terms

  • Payment Methods: Wholesale Partners must pay for their orders using one of the accepted payment methods specified by CaseDog, such as bank transfer, credit card, or PayPal.
  • Payment Terms: Unless otherwise agreed upon in writing, payment for wholesale orders must be received in full prior to order fulfilment and shipping.
  • Late Payments: CaseDog reserves the right to charge interest on overdue invoices at a rate of 1.5% per month, and to suspend or terminate the wholesale partnership if payment terms are not met.

6. Product Quality and Returns

  • Product Quality: CaseDog guarantees the quality of its products and will replace any defective items, subject to the terms of its returns and warranty policy.
  • Returns: Wholesale Partners must notify CaseDog of any defective or damaged products within 7 days of receipt and follow the provided return instructions.
  • Resale Condition: Wholesale Partners must ensure that CaseDog products are sold in new, unopened condition and not altered in any way.

7. Intellectual Property

  • Ownership: All intellectual property rights in CaseDog products, branding, and marketing materials remain the property of CaseDog.
  • Limited License: Wholesale Partners are granted a limited, non-exclusive, non-transferable license to use CaseDog’s intellectual property solely for the purpose of promoting and selling CaseDog products.
  • Brand Guidelines: Wholesale Partners must adhere to CaseDog’s brand guidelines when using its logos, trademarks, and other intellectual property.

8. Termination

  • Termination Rights: Either party may terminate the wholesale partnership by providing 30 days’ written notice to the other party.
  • Immediate Termination: CaseDog reserves the right to terminate the partnership immediately if the Wholesale Partner breaches any terms of this policy or engages in any activity that may harm CaseDog’s reputation or business.

9. Governing Law and Jurisdiction

  • Governing Law: This policy shall be governed by and construed in accordance with the laws of England and Wales.
  • Jurisdiction: Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By participating in CaseDog’s wholesale programme, Wholesale Partners acknowledge that they have read, understood, and agree to be bound by the terms and conditions of this policy.

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